Partnering with trusted international movers around the world is a key cornerstone of GoodMigrations’ mission and we are really excited to have a great company like Nuss within our network. Based out of Australia, they have offices in both Sydney and Melbourne and have been a great partner to us and our clients. Want to learn more about the people behind the company? Here is an interview we did with Ray Beard, the state manager for Victoria.
- What’s something you’d like to share about your company?
Nuss is an Australian privately owned fourth generation removal and relocation company. We have offices and warehouse facilities in Melbourne and Sydney and world class partners globally. Our Removals division provides both international and domestic door to door removals and our Relocation Services division provides Home search, School search, City familiarisation, Settling-in services and much more.
- How long have you been with the company?
Personally for 15 years which is not unusual for Nuss. We have a great staff retention rate.
- How many international moves a year does your company do?
Nuss moves “thousands” of families each worldwide.
- What credentials do you think every moving company should have?
Most quality orientated international moving companies are members of FIDI, the international moving community regulatory board. The FIDI Accredited International Mover (FAIM) Quality Management Program is the most rigorous and the only quality certification program dedicated exclusively to the international moving industry. Nuss is of course a FIDI accredited mover.
- Have you ever lived outside of your native country?
Many Nuss employees have previously lived overseas and so have the benefit of real life relocation experience. This is an unbeatable benefit in that it creates a great empathy between us and our clients. We know the problems but we also have the solutions.
- What motivated you to get into the international moving industry?
International moving is a fast paced and constantly changing industry offering new challenges every day. No two moves are the same. It comprises like-minded experts from every country in the world who work together to deliver door to door moving service programs to people that make the world go round. We are a global community; one minute we are speaking with someone in Rio, the next minute to someone in Tokyo. How exciting is that!
- What are some of the most common mistakes made by individuals moving overseas for the first time?
We hear stories from time to time of people attempting to move themselves which can often ends in tears. An international move is complex. Local Customs regulations, ever increasing security arrangements and, just recently, the introduction of new maritime weight declaration laws make such an undertaking almost impossible to manage without expert assistance.
- What is the biggest tip you can offer someone moving overseas for the first time?
Plan way ahead of time; start getting your moving quotes a couple of months before your departure date. This is particularly important if you intend moving in the summer months as this is peak season for most movers. Have a real good de-clutter (why pay to ship things you really don’t need).
- Which countries do you move the most people to?
This tends to change each year as moving seems to be in trends depending on global talent supply and demand requirements but Asia, North America and Europe are consistently our top destinations.
- What is the strangest item you’ve been asked to ship?
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