Bottom Line: North American Van Lines (NAVL) consistently ranks as one of the most reliable movers we’ve reviewed for local, long-distance, and international relocations. We’re impressed with NAVL’s extensive network of agents, customizable moving packages, and strong customer service.
NAVL is an excellent choice if you want flexible service options, 24/7 shipment tracking, and a company with a long-standing reputation in the industry. In this review, we’ll walk through NAVL’s pricing, services, customer reviews, and how it compares to other top moving companies.
North American Van Lines at a Glance
| MC# | DOT# | Year Established | Type | State Availability | Online Quote Option |
|---|---|---|---|---|---|
| MC-107012 | USDOT 070851 | 1933 | Carrier & Broker | 50 states | No |
Pros and Cons of NAVL
Pros
- Nationwide availability with a vast agent network
- 24/7 shipment tracking for added peace of mind
- Full-service packing and fragile-only packing options
- Customizable moving packages for different budgets
- Offers international moving services to 130+ countries
Cons
- Prices are higher than some competitors, on average
- Customer experience can vary by location
- No price-matching policy
Services North American Van Lines Offers
NAVL provides a wide range of services designed to accommodate your move, regardless of the distance or specifics. Here are some key services you have access to with NAVL:
- Local moving: Unlike a lot of its competitors, NAVL offers local moving services in all 50 states
- Long-distance moving: NAVL operates in all 50 states for long-distance moves, too, handling interstate moves nationwide.
- International moving: NAVL handles moves to over 130 countries, assisting with customs clearance and logistics.
- Corporate relocation: NAVL offers moving services tailored for businesses, helping to coordinate employee relocations.
- Full-service and fragile-only packing: Customers can opt for full-service packing or just packing for delicate items.
- Storage solutions: NAVL provides short-term and long-term storage in secure, climate-controlled facilities.
- Vehicle shipping: Customers can transport cars, motorcycles, boats, and other vehicles to their new home.
- Packing and supplies: You can buy packing materials from NAVL, including specialized packing supplies for items like mattresses and mirors.
Cost of Moving With NAVL
NAVL provides binding estimates, meaning your final price won’t change unless your move details do. While NAVL isn’t the cheapest option based on all the quotes we’ve compared, we think its reputation, service quality, and tracking features justify the cost.
Here’s a look at some real customer’ moving costs with NAVL:
| Move Type | Average Cost |
|---|---|
| 1-bedroom apartment (200 miles) | $1,500 – $3,500 |
| 2- to 3-bedroom home (1,000 miles) | $5,000 – $7,500 |
| 4+ bedroom home (cross-country) | $8,000 – $15,000 |
North American Van Lines Moving Discounts
NAVL offers customers a few discounts to help lower their moving costs.
- Military discounts: NAVL offers special pricing for active-duty military personnel and veterans.
- Corporate relocation discounts: Businesses may qualify for discounted moving rates for employee relocations.
- Seasonal promotions: NAVL might also offer limited-time discounts. It never hurts to ask about potential discounts when you’re getting a quote.
Factors Affecting the Cost of Moving With NAVL
The cost of your North American Van Lines move will depend on the factors below:
- Distance of the move: Longer relocations require more fuel, labor, and planning, which increases the cost.
- Weight and volume of belongings: The more items you move, the higher the you can expect the total price to be.
- Packing and storage needs: Opting for full-service packing or storage will add to your total cost.
- Time of year: Peak moving season (summer) usually comes with higher pricing due to demand.
Learn more about moving costs by state
Getting Moving Quotes From NAVL
NAVL provides binding estimates when you complete their in-depth quote process. To get an accurate moving quote, you can:
- Fill out the online form or call their customer service team.
- Schedule an in-home survey of your belongings or submit a virtual walkthrough.
- Receive a binding estimate based on your move details.
NAVL Customer Reviews
We’ve gathered real customer experiences to give you a better idea of what it’s like to move with NAVL.
“NAVL’s pricing was competitive, but I experienced minor communication issues. Some of my items were slightly damaged, but I take partial responsibility for not packing them better.”
“There was some confusion about the delivery window, and a few items were damaged because they weren’t packed or padded adequately. Otherwise, the move was completed in a week, which was faster than I expected.”
“Loved the communication and professionalism. The movers even made a custom box for my large mirror. There was minor damage to two items, but nothing that required a claim.”
“From start to finish the process was very smooth. The items that were being moved were handled with care and the estimate given at the initial onset was the amount eventually paid. Everyone I dealt with was professional and friendly.”
“Things went pretty well from the first estimation experience through the move honestly. However, the professionals that set up the family bed, did not set it up properly. It was not screwed in for support or anything.”
Compare NAVL to Other Top Movers
North American Van Lines vs. Mayzlin Relocation
NAVL and Mayzlin both provide long-distance moving services and binding estimates, but Mayzlin emphasizes affordability and offers price matching.
Meanwhile, NAVL offers a more established agent network with extensive international moves. For a budget-friendly full-service move, choose Mayzlin. For more complex international moves, opt for NAVL.
North American Van Lines vs. Allied Van Lines
Allied Van Lines and NAVL are sister companies that offer similar services, but Allied provides portable storage containers (Allied Express), while NAVL doesn’t. If you prefer full-service moving with tracking and extensive agent support, NAVL is a strong option, but if you need a hybrid move with portable storage, Allied may be a better pick.
FAQs
Does North American Van Lines offer price matching?
No, North American Van Lines doesn’t have a price-matching policy. However, they do provide binding estimates, which ensure the price won’t change unless you add additional services or items to the move.
Is North American Van Lines a broker or a carrier?
North American Van Lines operates as both a carrier and a broker. While they handle most moves with their own trucks and crews, they may also work with third-party agents in some locations.
Does North American Van Lines offer storage options?
Yes, NAVL provides short-term and long-term storage in climate-controlled facilities across the U.S. Storage can be included as part of a move or arranged separately.
How do I track my shipment with North American Van Lines?
NAVL offers 24/7 shipment tracking through their online portal, allowing customers to check the status of their move at any time. You can also call NAVL for an update on your shipment.
Key Takeaways
Based on our in-depth analysis, North American Van Lines is a well-established moving company that provides reliable service and nationwide availability.
Here are some factors to consider as you decide if NAVL is the right pick for your move:
- Strengths: NAVL offers 24/7 shipment tracking, flexible service packages, and nationwide availability.
- Pricing: NAVL has slightly higher costs than some competitors but offers premium service and transparent pricing.
- Customer feedback: Positive reviews highlight NAVL’s professionalism and tracking, but some customers report minor damages and mixed customer service
- State availability: NAVL is available in all 50 states, plus it offers international moving services.
If you want a trusted moving company with a strong network and customizable moving options, North American Van Lines is a solid choice.