Site Terms and Conditions of Use

Last Updated November 2, 2023

ZENRELO LLC

These Terms of Use (these “Terms”), together with any documents that they expressly incorporate, govern the relationship and interaction between you ( “User”, “you”, or “your”) and ZenRelo LLC, together with its subsidiaries and affiliates (“ZenRelo”, “we”, “us” or “our”), and your use of our website located at https://goodmigrations.com/ (the “Site”), together with any associated services, features, functionality, or content (collectively, the “Services”). For the purposes of these Terms, the terms “you”, “your”, and “yourself” means you as the user of the Services.

*IMPORTANT: PLEASE READ CAREFULLY*

BY CHECKING THE BOX TO AGREE OR CLICKING AN “I AGREE” BUTTON, WHENEVER PRESENTED, TO AGREE TO THESE TERMS, OR BY ACCESSING OR USING THE SERVICES, YOU:

THESE TERMS MAY BE AMENDED BY ZENRELO, IN WHOLE OR IN PART, AT ANY TIME AND IN ZENRELO’S SOLE DISCRETION, WITH OR WITHOUT ANY NOTICE TO YOU. THE LATEST VERSION OF THESE TERMS, AS POSTED ON ZENRELO’S SERVICES, SHALL BE THE VERSION APPLICABLE TO YOU, ON A GOING-FORWARD BASIS, EACH TIME YOU USE THE SERVICES.

THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITY. THE PROVISIONS BELOW FORM THE ESSENTIAL BASIS OF OUR AGREEMENT.

IF YOU DO NOT AGREE TO THESE TERMS, THEN DO NOT CHECK ANY “I AGREE” BOX OR CLICK ANY “I AGREE” BUTTON TO AGREE TO THESE TERMS, OR ACCESS OR USE THE SERVICES.

ARBITRATION NOTICE FOR USERS IN THE UNITED STATES: THESE TERMS CONTAIN AN ARBITRATION CLAUSE AND A WAIVER OF RIGHTS TO BRING A CLASS ACTION SUIT AGAINST US. EXCEPT FOR CERTAIN TYPES OF DISPUTES MENTIONED IN THAT ARBITRATION CLAUSE, YOU AND ZENRELO AGREE THAT DISPUTES BETWEEN US WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU AND ZENRELO WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

1. Changes to these Terms.

(a) We retain the exclusive right, in our sole discretion, to make changes to these Terms, at any time and from time to time. Your continued access to and use of the Services constitutes your agreement to be bound by, and your acceptance of, these Terms, posted at such time. You acknowledge and agree that you accept these Terms (and any amendments thereto) each time you access or use the Services. Therefore, we encourage you to review these Terms regularly.

(b) If, within thirty (30) days of us posting changes or amendments to these Terms, you decide that you do not agree to the updated terms, you may withdraw your acceptance to the amended terms by providing us with written notice of withdrawal of your acceptance via the methods set forth in the “Contact Us” Section herein. Upon providing us with your notice of your acceptance withdrawal, you are no longer authorized to access or use the Services, and you must not do so.

2. Our Services; Moving Agreements.

3. Access to the Site and Services. You agree that you can form legally binding contracts under applicable law. Our Services are not available to temporarily or indefinitely suspended Users. You acknowledge that you are at least eighteen (18) years of age and that you have reached the age of majority in the State or jurisdiction where you live or reside. If you are not yet eighteen (18) years old or have not reached the age of majority in the State or jurisdiction in which you live or reside, then you may not use our Services. You are responsible for making all arrangements necessary for you to have access to the Services and ensuring that all persons who access the Services through your Internet connection comply with these Terms.

4. Intellectual Property Rights.

5. Prohibited Uses of the Services.

6. Public Area; No Reliance of Information Posted.

7. Termination; Survival. You may terminate your ongoing need to comply with these Terms, at any time, by ceasing all use of the Services. All parts of these Terms which, by their nature, should survive the expiration or earlier termination of the applicability of these Terms to our relationship shall continue in full force and effect subsequent to and notwithstanding the expiration or earlier termination of these Terms or your use of the Services.

8. Security. While we work to protect the security of our Services, we cannot guarantee that unauthorized third-parties will not be able to defeat the security measures of the Services. If you choose, or are provided with any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You agree to notify us immediately of any breach of security of the Services of which you become aware.

9. Privacy Policy. Please refer to our Privacy Policy, as updated from time to time, located at: https://goodmigrations.com/privacy/ or such other URL as we may provide, from time to time, for information about how we collect, use, and share your information. By accessing, using and/or providing information to or through the Services, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

10. Third-Party Websites or Resources. The Services may contain links (such as hyperlinks) to third-party websites (“Third-Party Websites”), including, but not limited to, Movers’ websites, or otherwise display, include, or make available content, data, information, services, applications, or materials from third-parties (“Third-Party Materials”). Such links do not constitute any endorsement by us or association with those Third-Party Websites, their content or their operators. Such Third-Party Websites (including, without limitation, external websites that are framed by the Services as well as any advertisements displayed in connection therewith) are provided as an information service, for reference and convenience only. We do not control any such Third-Party Websites, and are not responsible for their availability, accuracy, content, advertising, products, or services. It is your responsibility to evaluate the content and usefulness of the information obtained from Third-Party Websites. You acknowledge and agree that we are not involved in the creation or development of Third-Party Websites and disclaim any responsibility for Third-Party Websites, and thus shall not be liable for claims arising out of or relating to Third-Party Websites. Further, you acknowledge and agree that we have no obligation to monitor, review, or remove links to Third-Party Websites, but reserve the right to limit or remove links to Third-Party Websites on the Services, in our sole discretion. The use of any website controlled, owned or operated by a third-party is governed by the terms and conditions of use and privacy policies for those Third-Party Websites. Your access to such Third-Party Websites is at your own risk. We expressly disclaim any liability, and you hereby agree to hold us harmless from any liability, arising in connection with your use and/or viewing of any Third-Party Websites and Third-Party Materials associated with links or materials that may appear on the Services.

11. Our Information. As a result of the performance of these Terms and whether due to any intentional or negligent act or omission, we may disclose to you or you may otherwise learn of, or discover, our documents, business practices, object code, source code, management styles, day-to-day business operations, capabilities, systems, current and future strategies, marketing information, financial information, software, technologies, processes, procedures, methods and applications, or other aspects of our business (“Our Information”). You hereby agree and acknowledge that any and all of Our Information is confidential and shall be our sole and exclusive intellectual property and proprietary information. You agree to use Our Information only for the specific purposes as allowed by the performance of these Terms. Any disclosure of Our Information to a third-party specifically including a direct competitor is strictly prohibited. All obligations contained in this Section 11 shall survive the expiration or earlier termination of these Terms. Furthermore, you acknowledge that Our Information is proprietary, confidential, and extremely valuable to us, and that we would be materially damaged by your disclosure of Our Information. You acknowledge and agree that monetary damages provide an insufficient remedy for the breach of this confidentiality obligation, and that we shall be entitled to injunctive relief in addition to any recovery for damages that may be available at law.

12. Indemnity. You agree to indemnify, defend, and hold us harmless from any claims, losses, or damages, including legal fees, resulting from your violation of these Terms, your use of the Services, or your placement of any content onto the Services, whether User Content, Feedback, or otherwise, and to fully cooperate in our defense against any such claims.

13. DISCLAIMER OR WARRANTIES. YOUR ACCESS TO AND USE OF THE SERVICES ARE AT YOUR OWN RISK. YOU UNDERSTAND AND AGREE THAT THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND ZENRELO EXPRESSLY DISCLAIMS ANY WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. IN ADDITION, ZENRELO MAKES NO WARRANTY OR REPRESENTATION AND DISCLAIMS ALL RESPONSIBILITY FOR WHETHER THE SERVICES: (I) WILL MEET YOUR REQUIREMENTS; (II) WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; OR (III) WILL BE ACCURATE, RELIABLE, COMPLETE, LEGAL, OR SAFE. ZENRELO DISCLAIMS ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. ZENRELO WILL NOT BE LIABLE FOR ANY LOSS OF ANY KIND FROM ANY ACTION TAKEN OR TAKEN IN RELIANCE ON THE INFORMATION OR CONTENT CONTAINED ON OR GENERATE BY THE SERVICES. WHILE ZENRELO ATTEMPTS TO MAKE YOUR ACCESS TO AND USE OF THE SERVICES SAFE, ZENRELO CANNOT AND DOES NOT REPRESENT OR WARRANT THAT THE SERVICES, INFORMATION, CONTENT, ANY THIRD-PARTY WEBSITE, ANY THIRD-PARTY MATERIALS, OR ANY OTHER INTERACTIONS YOU MAY HAVE WITH THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE CANNOT GUARANTEE THE SECURITY OF ANY INFORMATION OR CONTENT THAT YOU DISCLOSE ONLINE. NO ADVICE OR INFORMATION, WHETHER ORAL OR OBTAINED FROM ZENRELO OR THROUGH THE SERVICES, WILL CREATE ANY WARRANTY OR REPRESENTATION NOT EXPRESSLY MADE HEREIN. YOU ACCEPT THE INHERENT SECURITY RISKS OF PROVIDING INFORMATION AND DEALING ONLINE OVER THE INTERNET AND WILL NOT HOLD ZENRELO RESPONSIBLE FOR ANY BREACH OF SECURITY.

14. LIMITATION OF LIABILITY. YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE SERVICES REMAINS WITH YOU. NEITHER ZENRELO NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES SHALL BE LIABLE TO YOU FOR ANY COMPENSATORY, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS, ARISING OUT OF OR IN CONNECTION WITH: (I) THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES; (II) THE CONDUCT OF YOU OR ANYONE ELSE IN CONNECTION WITH THE USE OF THE SERVICES; (III) DELAYS OR DISRUPTIONS TO THE SERVICES; (IV) VIRUSES OR OTHER MALICIOUS SOFTWARE OBTAINED BY ACCESSING THE SERVICES OR THOSE OF ANY THIRD-PARTY WEBSITE, MATERIALS, SERVICES, OR TOOLS LINKED TO THE SERVICES; (V) GLITCHES, BUGS, ERRORS, OR INACCURACIES OF ANY KIND ON THE SERVICES; OR (VI) DAMAGE TO YOUR HARDWARE DEVICE FROM THE USE OF THE SERVICES, IN EACH CASE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ZENRELO HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. YOU SPECIFICALLY ACKNOWLEDGE THAT ZENRELO SHALL NOT BE LIABLE TO YOU FOR YOUR ACTIONS OR COMMUNICATIONS TRANSMITTED THROUGH THE SERVICES. ZENRELO SHALL NOT BE LIABLE FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION THROUGH THE SERVICES OR ANY LINKED THIRD-PARTY WEBSITES OR FOR ANY INFORMATION OBTAINED THROUGH USE OF THE SERVICES OR OTHERWISE ARISING OUT OF THE USE OF THE SAME, REGARDLESS OF THE FORM OF ACTION OR BASIS OF ANY CLAIM.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OF WARRANTIES OR LIMITATIONS ON DAMAGES, SO SOME OF THESE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU; IN SUCH JURISDICTIONS, THE AGGREGATE LIABILITY OF ZENRELO SHALL BE LIMITED IN ACCORDANCE WITH THESE TERMS TO THE FULLEST EXTENT PERMITTED BY LAW.

WITHOUT LIMITING ANY OF THE FOREGOING, IN NO EVENT SHALL ZENRELO’S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES EXCEED ONE HUNDRED DOLLARS ($100.00). THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND ZENRELO.

15. Telephone Communications and Agreement to be Contacted.

16. Arbitration, Class-Action Waiver, and Jury Waiver.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. This Section is intended to be interpreted broadly and governs any and all disputes between us, including but not limited to claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory; claims that arose before these Terms became applicable or any prior agreement (including, but not limited to, claims related to advertising); and claims that may arise after the expiration or other termination of these Terms. The only disputes excluded from this broad prohibition are the litigation of certain intellectual property and small court claims, as provided below. By agreeing to these Terms, you agree to resolve any and all disputes with us as follows:

17. Contact Us. All feedback, comments, requests for technical support and other communications relating to the Services should be directed to: [email protected].

18. Miscellaneous.

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